Do you fear that your Theenhancedmale.com order has been misdelivered? Hope is not lost! Following these instructions enables you to get your package as quickly as possible if it's around.
1. Verify the shipping address
3. Look around the delivery location
as they do scan the package in order to mark it 'delivered'.
6. Wait 36 hours—packages can show as delivered while still in transit.
If your order is 36 hours passed the expected delivery date, then you will want to file a missing package claim with the shipping carrier and contact us with the claim number.
Please note: Occasionally, packages are not delivered in the expected time frame and are unable to be located by the tracking information (if available). It may take additional time for delivery. If the tracking doesn't update within 3 weeks, the package is considered missing at that point.
If a package falls into this category, The Enhanced Male reserves the right to send a replacement. Refunds or returns are only available for orders that have been successfully received. We are unable to provide refunds or replacements for missing packages where an incorrect shipping address was provided to us.