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SHIPPING

Shipping

COVID-19 Update

Hey folks. The Enhanced Male is still running, but due to current circumstances, your order may be delayed by several days.  Our shipping partner, the USPS, is having significant delays throughout their entire organization. These delays are affecting all services including Priority Mail and First Class Mail.  Due to these delays and circumstances that are out of our control we are not able to offer shipping refunds of any kind.

At The Enhanced Male, we have followed all official medical advice and put in place a substantial number of precautionary measures to keep our warehouse staff safe. This includes:

Reducing the number of our people on a shift at any time;

Reducing the number of our people on a shift at any time;

Adhering to the '6 feet' distancing rule at all times while staff are picking and packing your orders, and also staying 6 feet apart when taking breaks;

There's a break between shifts clocking off and clocking on while we clean down all the surfaces;

The safety of our staff is of paramount importance and it's possible that the above measures may have an impact on when your order is dispatched and delivered.

We ask for your patience and understanding if your order is later than you would expect.

Thank you, and stay safe.

THE ENHANCED MALE

Discreet Shipping

Discreet Billing and Shipping

One of our top priorities is protecting your privacy. At The Enhanced Male we take great pride in ensuring your personal privacy is 100% protected during the entire shopping process. Here is how we do it.

Discreet Packaging

All orders are shipped in regular white or brown shipping boxes and contain no indication as to the contents.

We use crush proof boxes that are unbranded or unmarked with any kind of logo.

Each box has a shipping label that has a return shipping address that will read "RMMD Company" or "TEM" to ensure your total privacy.

We understand first hand that privacy is very important to everybody!

Therefore we take great pride in taking all measures to ensure your purchase is completely private.

We also ensure all our shipments receive the correct amount of tape to ensure they cannot be opened with clearly cutting tape.

The Enhanced Male now offers shipping protection. For a small fee, you can protect your order against lost, stolen, or damaged products...hassle free! Review our shipping protection page for further details.

NOTE: If a package was shipped to the incorrect address due to customer error, we reserve the right to charge an additional $9.00 to reship to an updated address.


Domestic Shipping

Domestic is defined as the Contiguous United States

Free Shipping

Any order $50 or more qualifies for free standard USPS shipping. Typical delivery times are 5-7 days after shipping.

Flat Rate Shipping

All domestic orders receive a simple flat rate shipping charge of $7.99 for standard USPS shipping. Typical delivery times are 5-7 days after shipping.

Expedited Shipping

You can upgrade any domestic order to Priority for $12.99 - USPS Priority Mail. Typical delivery times are 3-5 days after shipping.

*Total must calculated after all coupons have been applied and before shipping + taxes.

Military + US Territories Shipping

HI, AK, AE, APO + All US Territories

Free Shipping

Any order $75 or more qualifies for free standard USPS shipping.

Flat Rate Shipping

All orders receive a simple flat rate shipping charge of $10.99 for standard USPS shipping.

Expedited Shipping

You can upgrade any domestic order to Priority for $19.99 - USPS Priority Mail (5+ days)

*Total must calculated after all coupons have been applied and before shipping + taxes.

International Shipping

Rest of the world

Flat Rate Shipping

All orders receive a simple flat rate shipping charge of $45.00 for standard shipping.

Expedited Shipping

$65.00 for expedited (Location dependent)

* For all international orders the buyer is responsible to know all applicable laws and regulations. The Enhanced Male is not responsible for any undelivered orders or orders seized by customs or any other foreign government. If a package is returned to us by customs, the buyer will receive a refund less original shipping costs plus any addition return shipping fees incurred.


TRACKING

If you have already placed an order and looking to track your order, please click below.

HELP! My tracking says it was delivered,
but I didn't receive it

Do you fear that your Theenhancedmale.com order has been misdelivered? Hope is not lost! Following these instructions enables you to get your package as quickly as possible if it's around. 

01 /
Verify the shipping address

You can look up your order's shipping address by logging into your account and navigating to past orders.

02 /
Look for a notice of attempted delivery
03 /
Look around the delivery location

Check around the entrances of your residence for the package: particularly on back porches, in bushes, garages, grills, or other places that might protect your package from theft or weather. Note that delivery drivers may also use plastic bags to protect your package from the weather. 

04 /
See if someone else accepted delivery

Check with any family members, roommates, or neighbors who may have received the package for you without your knowing. 

05 /
Speak with the specific postal carrier who delivers your mail

As they do scan the package in order to mark it 'delivered'. 

06 /
Wait 36 hours

packages can show as delivered while still in transit. 

If your order is 36 hours past the expected delivery date, then you will want to  file a missing package claim with the shipping carrier and contact us with the claim number

Please note: Occasionally, packages are not delivered in the expected time frame and are unable to be located by the tracking information (if available). It may take additional time for delivery. If the tracking doesn't update within 3 weeks, the package is considered missing at that point.

If a package falls into this category, The Enhanced Male reserves the right to send a replacement. Refunds or returns are only available for orders that have been successfully received. We are unable to provide refunds or replacements for missing packages where an incorrect shipping address was provided to us.

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